Apply Now: Ecobank Associate Program-2024
About the Job
Apply now: Ecobank Associate Program-2024 is now open to suitably qualified candidates.
Ecobank Incorporated, a public limited liability company, was founded in 1985 as a bank holding company through a private sector initiative led by the Federation of West African Chambers of Commerce and Industry and supported by the Economic Community of West African States (ECOWAS).
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Job Profile
- Execute day-to-day operations duties accurately to ensure a punctual end of the day.
- Enlighten customers about products and services, sell, and provide a smooth onboarding experience.
- Drive a better client experience and perception.
Ecobank Associate Program
Application deadline: March 22, 2024
Funding type: Partially funded
Country of study: Nigeria
Sponsors: Ecobank Fintech
Gender: Men and Women
Benefits of Ecobank Associate Program
- Supervise all operations activities and guarantee that customer transactions are handled swiftly, professionally, and with the highest care and secrecy.
- Ensure that all customer transaction requests are correctly documented and allowed in accordance with the Service Level Agreements (SLA).
- Maintain a thorough understanding of the bank’s goods and services, and react to inquiries about them, as well as operational issues.
- capture customer requests and complaints on the customer-integrated platform and provide prompt resolution.
- Inform customers about new services, promotions, and cross-selling opportunities.
- Encourage digital adoption and collaboration with the business to meet goals while adhering to policies and processes.
Requirements for Ecobank Associate Program
- 25 years or less
- A minimum of 5 credits at O’Levels, including English and Mathematics
- The Ordinary National Diploma (OND) is not less than a lower credit.
- Completion of a 1-year internship.
- Knowledge of Microsoft Office
Application Deadline
March 22, 2024
How to Apply for the Ecobank Associate Program-2024
Visit the official Ecobank website